Privacy Policies and Data Processing Principles are outlined in this document

In our capacity as EstateSignal (“The Company”), the privacy and security of your data are of the utmost importance to us.

As a result, we regularly assess our data processing activities and update our policies to ensure compliance with applicable laws in our current markets. This Privacy Policy and Data Processing Principles (“Privacy Policy”) on our company websites (“Websites”) are reviewed in accordance with the General Data Protection Regulation (“GDPR”) and the Californian Consumer Privacy Act (“CCPA”). It applies to all websites, apps, events, and other services owned and operated by the Company.

1. Data Processing Principles

A. Automated Information Collection

When you visit our Websites, we and our potential third-party partners automatically record information from your device and its software, such as your IP address, browser type, Internet service provider, platform type, the website from which you came, and the website to which you are going when you leave our Websites, along with a date and time stamp, and one or more cookies that may uniquely identify your device.

When you use a mobile device to access our Services, we may also receive or collect Technical Data, including identification numbers associated with your device (such as a unique device ID, IDFA, or Google AdID), device type, model, manufacturer, mobile device operating system brand and model, phone, email, and any other apps that you have downloaded.

B. Integration of Provided Information

Occasionally, we may link or merge the personal data we gather about you with the information we automatically collect, enabling us to provide you with a more personalized experience across all engagement channels.

C. Location Data

At this time, we do not collect specific geolocation or precise latitude and longitude information. However, we may use aggregated city or state coordinates associated with your profile to enhance our analytics and offer more relevant matches. These coordinates do not correspond to your current or historical location.

D. Anonymization

We reserve the right to anonymize and aggregate any personal information we collect so that it no longer identifies you directly. Anonymized data may be used for various commercial purposes, including system testing, research, data analysis, service improvements, and feature development. Such anonymized information may also be shared with third parties.

We may be unable to continue providing certain linked services if you choose not to provide the necessary personal data, as some services may depend on this information.

2. Types of Personally Identifiable Information Collected and Use

A. Types of Personal Information Collected

  • Publicly available information disclosed by you or by third parties with your consent.
  • Directly or indirectly from users of our website.

Among the information we collect and process about businesses and individuals are the following categories:

  • Contact’s Full Name
  • Company Email Addresses
  • Job Titles
  • Telephone Numbers
  • Company Mailing Addresses

B. Purpose of Use

  • Providing accurate business data to enable direct marketing of products and services to appropriate individuals (decision-makers, influencers, advocates, etc.).
  • Enhancing your company's online visibility.
  • Facilitating interaction with various services and functionalities on our platform, including live chat.
  • Continuously providing existing and new services.
  • Improving the quality of user experiences and platform features.

We will not collect additional categories of personal information or use the personal information we already have for significantly different, unrelated, or incompatible purposes without prior notice.

Furthermore, we may process your data under the following circumstances:

  • When you consent to our use of your data for marketing, sales, or other informational purposes.
  • When it is necessary to protect our legitimate interests (or those of a third party), provided that your interests and fundamental rights do not override those interests.
  • When we are required to comply with legal or regulatory obligations.

When a user accesses the public area of the website, their IP address is automatically anonymized, making it difficult to identify the individual user. Tracking their website activity does not allow for inferences about specific users.

3. Withdrawing Consent or Requesting Deletion

Under GDPR: You may withdraw your consent, in whole or in part, at any time by contacting us via info@EstateSignal.com or through the contact form on our Website.

Under CCPA: You may request deletion of your personal information by emailing data info@EstateSignal.com or using the “Do Not Sell My Personal Information” link and completing the form.

4. Disclosure of Your Information to Third Parties

We may disclose your personal information to the following parties when necessary:

  • Disclosure to protect potential victims of abuse: We reserve the right to share any information you submit if, in our sole judgment, it involves a potentially abused party. Abuse can take various forms, including elder abuse, child abuse, marital abuse, neglect, and domestic violence. We may disclose information to appropriate authorities, including law enforcement agencies, child welfare agencies, and judicial officials. Your acknowledgment and agreement to such disclosure are outlined below.

In addition to infrastructure partners like Amazon Web Services, technology service provider categories include customer support service providers, analytics service providers, cybersecurity partners, fraud analysis firms, payment processors, and similar partners.

  • Advertising networks and technology companies for tracking advertising campaign effectiveness and attribution.
  • Anonymous third parties, such as consultants, engaged to perform services on our behalf or collaborate with us on services like contests, marketing outreach, analytics, customer support, security checks, and payment services (e.g., Cyber Source).
  • Social networking sites like Facebook, where you have given us permission or used your social account to log into our pages. Your information, in such cases, will be subject to the privacy policies of the respective social networking sites.

Additionally, we may collect and use your personal information as follows:

  • To comply with applicable laws, regulations, subpoenas, court orders, legal processes, or other government requests;
  • To enforce and uphold our Terms of Service, including investigating any violations thereof;
  • To investigate and defend ourselves against any claims or allegations made by third parties;
  • To protect the rights, property, and safety of the Company, its employees, and the public, as required or permitted by law;
  • To detect, prevent, or address criminal (including fraud and stalking), security, and technical issues.
  • During any corporate transaction such as mergers, asset or share sales, reorganizations, financings, changes in control or acquisition of a part of our business by another company, or in the event of bankruptcy, dissolution, divestiture, or a similar proceeding;

We require all third parties to respect the security and privacy of your data and to treat it in accordance with the law. However, we are not liable for the actions of any third parties.

5. Marketing and Newsletter Communications

We may periodically contact you with valuable information about our products and services, primarily via email. We use personal data about you to curate relevant information for specific messages.

We will contact you for our Newsletter only if you provide us with your first and last names, along with your email address, as explicit consent to subscribe.

Our newsletter signup process includes a double opt-in method. This means that after registering, we will send an email to the provided address, requesting confirmation of your desire to receive the Newsletter. Failure to confirm your registration within 24 hours will result in immediate deletion of your information. Additionally, we collect your previously used IP addresses, registration times, and confirmation times to verify your registration and address any misuse of your data, if necessary.

If you do not wish to receive newsletters or other communications from us, you may indicate this by checking the appropriate boxes on our contact information forms. You can update your marketing preferences at any time by clicking the “Unsubscribe” link found in the footer of every email we send, or by contacting us directly at unsubscribe@EstateSignal.com.

6. Data Security

We take reasonable security measures to protect your data, including encryption, password protection, and physical security measures. However, we cannot guarantee the complete security of your data due to the inherent risks associated with online communications and data storage. It is your responsibility to keep your passwords confidential and secure at all times.

We use both technical and administrative measures to protect the data you provide us against accidental, unauthorized, or unlawful destruction, loss, alteration, access, or disclosure.

International Data Transfers

We may transfer your personal information to countries other than the country where you reside. When we transfer your personal information to other countries, we ensure that it is done in accordance with this Privacy Policy and applicable data protection laws.

7. Legal Bases for Processing Personal Information

Our legal grounds for processing your personal data are as follows:

  • Our legitimate interests, specifically, to promote and enhance our services, to respond to your inquiries and provide customer service, to monitor and improve the information we provide on our Websites, and to protect the security and integrity of our Websites.
  • Your consent, where necessary, for purposes of managing your preferences and providing you with information about our products and services that you have requested.
  • Compliance with our legal obligations, including tax and accounting purposes, compliance with court orders, or responding to lawful requests from public authorities.
  • The necessity of processing your personal data to comply with a contract to which you are a party or to take steps at your request before entering into such a contract.

By providing your personal information to us, you consent to the use and storage of your data in accordance with this Privacy Policy.

8. Retention Period

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.

9. Rights of Data Subjects

You have the following rights under data protection laws concerning your personal information:

  • Access to your personal information;
  • Correction of your personal information;
  • Erasure of your personal information;
  • Restriction of processing of your personal information;
  • Object to the processing of your personal information; and
  • Portability of your personal information.

If you wish to exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within a reasonable time and, in any event, within the time limits established by law. Please note that we may ask you to verify your identity before responding to such requests.